Management and Business Services

Our range of services is briefly described below. To get more information on any of these services, or to request a meeting to discuss your specific needs click here.

Consulting

Our main areas of consulting include management development, organisation structure, management effectiveness and strategic planning. We use a range of methods to apply these activities, selecting the approach that best suits your needs.

Examples of our consultancy work include:

Supporting the restructuring of a college of further education
Identifying efficiencies and savings in a customer service operation
A strategic training needs analysis of a carpet manufacturing company
Development of Partner management skills in a Legal Practice

Audit and Review

This service supports projects and programmes where significant monies are being spent and a range of outputs are expected. We provide independent audit review to gauge financial probity, programme management, policies and procedures, staff skill levels, administration and customer satisfaction. We also provide recommendations for improvement to ongoing programmes and projects.

Examples include:

Reviewing the financial probity, adherence to programme requirements, customer satisfaction and staff skill levels of a Scottish Enterprise funded business start up programme
Auditing the ongoing efficiency, effectiveness and provision of appropriate advice of a government run small business growth programme and providing recommendations for improvements
Reviewing the provision of product awareness information by on-line survey from a disparate grouping of partners. We gauged satisfaction with the information provided, the content, style and location and identified improvements that could be made.

Investors in People

Investors in People (IIP) is a nationally recognised standard which organisations can achieve. It reflects a nationally recognised level of ability to manage people effectively.

We provide support to organisations wishing to achieve the IIP standard as well as those coming forward for a subsequent review who wish to check that they are up to speed. This service includes initial diagnostic review, support with development activity, preparation for assessment and post recognition guidance.

We have helped many organisations to achieve IIP - large, small, private, public and voluntary.

Scotthr

For companies who do not have their own Human Resources staff we provide the ideal solution: An HR manager for a part time cost to relieve you of the stresses caused by changing employment legislation, and to provide face to face guidance on HR issues for all staff.

For specific information on this service click here.

Mentoring

Life as a senior manager or director can be lonely and exposed. Our mentoring service provides one to one opportunities to discuss issues, identify ways of handling work situations and consider how best to improve personal management and leadership practice.

Examples of our mentoring work include:

Providing one to one support to develop the management skills of individuals in the management team of a housing association.
Supporting the return to work of a senior manager following a disciplinary event and subsequent sickness through stress.
Assisting a director to refocus and find alternative employment after being made redundant.

Facilitation

Finding common ground between parties with differing views can be challenging. It is even more difficult if there is no independent party to ensure fair play. We act as the independent third party to facilitate these situations to ensure all sides get a proper hearing and that joint objectives and outcomes are successfully agreed.

This approach is useful in boardroom disputes, the development of partnership initiatives and the clarification of roles in projects where several parties are involved.

Examples of our facilitation work include:

Facilitating the development of a strategic audit plan between the Scottish Executive and their outsourced audit group for highway maintenance in Scotland.
Facilitating a board of directors to agreement on a change management programme for their business.

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